Krovenza Pte. Ltd. — website policy
Last updated 4 November 2026
Privacy Policy
This Privacy Policy explains how Krovenza collects, uses, and stores personal data submitted through this website. It applies to visitors who browse the site and to anyone who submits information through the contact form. Krovenza is the operator of this website.
What this policy covers
Krovenza is an independent editorial resource for Singapore businesses comparing cloud accounting software. We run this site, and we handle the data it receives. The rows below set out the scope of this policy before the detailed sections that follow.
Who this policy applies to
Visitors who browse krovenza.com, and anyone who sends us a message through the contact form, including business owners, finance staff, and accountants asking about a platform we cover.
What is outside this policy
Software vendors we write about handle their own customer data under their own agreements. This policy covers only data collected on this website, not data you give directly to a platform provider.
Which pages carry a form
The contact form is the only place on this site where you enter personal data. Policy, guide, and comparison pages are read-only; nothing you read there is linked to your name.
Where the operator is registered
Krovenza Pte. Ltd. operates this website from Singapore. Corporate registration details, our address, and our business phone number are printed in the footer of every page.
Data you send us arrives through one form and stays with the people who answer it.
Data we collect
We collect the information you provide directly through the contact form, which may include your name, email address, company name, and the content of your message. We also collect limited technical data generated by normal web browsing, such as pages visited and general device information, where analytics tools are in use.
We do not ask for payment details, identity documents, or financial account information through this website.
What the contact form asks for
- Your name, so we know who we are replying to.
- Your email address, used to send the reply.
- Your company name, optional, which helps us answer in the right context.
- Your message, whether that is a correction, a question about a platform, or a data request.
Technical data is gathered in aggregate. It tells us which guides and comparisons readers actually finish, and it flags broken pages. It is not used to build a profile of you, and it is not joined to the contact form record.
How we use the data
Contact form submissions are used to respond to your enquiry, verify corrections, and maintain a record of editorial correspondence. Technical data is used to understand which pages are useful and to keep the site functioning.
Answering your enquiry
We read your message and reply to the address you gave us, usually within one to two working days. The reply is the only thing we do with the address by default.
Verifying corrections
When a platform changes a feature or a price, readers tell us. We keep that correspondence until the page is corrected, so we can confirm what changed and when.
Keeping pages useful
Aggregate browsing data shows which comparisons get read and which get abandoned, so we can rewrite the weak ones instead of guessing.
We do not sell personal data, and we do not use contact form submissions for marketing unless you specifically ask us to. If you ask to be added to correspondence about updates to a guide, we will say so in the reply and you can ask to be removed at any time.
Retention
We keep contact form submissions for as long as needed to handle the enquiry and any follow-up, then delete or archive them. Technical data is retained according to the settings of the analytics tools in use.
In practice this means an ordinary question is cleared once the reply is sent and no follow-up is pending. A correction thread stays until the affected page is updated, then the thread is archived with the note that the page was changed.
Sharing
We do not share personal data with third parties except where required by law or where a service provider processes data on our behalf, such as email or hosting infrastructure. Where such providers are used, they are bound to handle data only for the purpose we specify.
We do not pass reader enquiries to software vendors, and we do not operate a referral list. If you write to us about a platform, the reply comes from us.
Records are held only as long as the enquiry or the correction needs them.
Your rights
You can request access to the personal data we hold about you, ask for corrections, or request deletion by contacting us through the contact form. We will respond within a reasonable period and may ask you to verify your identity before acting on a request.
How do I ask for a copy of my data?
Send a message through the contact form and say that you are making an access request. Tell us the name and email address you used, and roughly when you wrote to us. We will search our correspondence records and reply with what we hold.
Can I have a message corrected or deleted?
Yes. Ask in the same message and we will correct the record or remove it, unless we are required to keep it for a legal or accounting reason. If we cannot delete something, we will explain why in plain terms rather than ignoring the request.
How long does a request take?
We aim to acknowledge a request within a few working days and to complete it once we have confirmed who is asking. If the request is broad, we may ask you to narrow it so we can answer accurately instead of sending a partial answer.
Do you use cookies or tracking pixels?
The site uses cookies and similar tools for basic function and, where enabled, for aggregate analytics. The separate Cookie Policy sets out the categories in use and how to change your choice.
What if I am outside Singapore?
This site is written for Singapore businesses and we operate from Singapore. If you write to us from elsewhere, we will still handle your request, but we cannot promise that local rules in your country map onto how we keep records.
Registered in Singapore, reachable by phone
Krovenza Pte. Ltd. operates this cloud accounting software resource from Singapore. Registration details, the business phone number, and the contact form are all on the contact page, and the same details are printed in the footer of every page.
Contact
Privacy questions and data requests should be submitted through the contact form on this site. Corporate registration details are listed in the site footer. If your question is about how we compare platforms rather than about data, the page on how we evaluate is the better place to start.
Send a data request
Use the contact form for access, correction, or deletion requests. Include the name and email address you used, and we will reply to the address on record.
Open the contact pageRead how we evaluate
Our method for comparing cloud accounting software for Singapore businesses, including what we check and what we leave out of a platform review.
See the evaluation method